Acute Demand Management Service

Canterbury has an Acute Demand Management Service that is overseen by a clinically led Service Level Alliance. General practice teams and community nurses deliver a mix of services that support people to be cared for appropriately in their home or community, instead of going to the hospital Emergency Department (ED) or being admitted to hospital. ED, ambulance staff or any health professional can also refer patients to the Acute Demand Management Service so they are supported in the community rather than in hospital

Acute Demand Management Services include:

  • Practice support
  • Mobile nursing service
  • Home IV therapy
  • Logistical support
  • Extended care management
  • Urgent tests/investigations
  • Doctor visits
  • Home support

In the year to June 2012, 19,644 people were able to be managed in the community by the Acute Demand Management service rather than in hospital.

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